Business Continuity Planning
Business Continuity Planning is a management process that identifies potential threats to an organization and assesses the impact of those threats on business operations and develops plans to deal with those threats if they occur.
As a result of the recent BP Gulf of Mexico oil spill, BP’s reputation is in tatters and it cost the job of some of BP’s most senior executives. As well, the damage caused to the environment, the local economy and to BP will take years if not decades to recover from.
Businesses all over Asia are impacted by their own crises that are not publicised. The enormous pressures and factors impacting businesses today can turn them from successful to failure in a short period of time.
Even minor problems can wreak havoc with a company and the worst case scenario is for the crisis to force a business into bankruptcy and/or closure.
Business Continuity Planning in Thailand
During the recent Thailand unrest, the magnitude of the damages was significant enough that most Thailand-based business operations were impacted. Many Thai companies realised they were inadequately prepared for disruption and are taking steps to develop business continuity plans.
It is highly likely there will be further and larger civil unrest – the underlying problems and key players still remain.
Does your company have adequate contingencies in place? Take this simple quiz to find out…
- Have you got an updated list of all employee contact telephone numbers and home addresses?
- Do your staff know who is in charge in the time of a crisis?
- Have your staff been given specific roles in the event of a crisis?
- Are your staff aware of the procedures and arrangements in the event of an incident?
- If your business location is not available, have you made arrangements for your staff to work from another location, or some of them work from home?
- Have the staff payroll details been secured and are these details accessible?
- Have you considered loss of key personnel(short or long term)?
- Is there a building security system installed and is it maintained?
- Do you have a security policy?
- Do you copy/back up your critical information?
- Do you have copies of critical accounts and contracts at a separate location?
- Is someone responsible for the upkeep of your records, files, and accounts?
- Are you aware of document recovery processes?
- Are your IT systems critical to the running of your business?
- If your IT systems went down, do you have other processes that allow critical documentary/administrative functions?
- Do you know how long it would take to recover IT functions if your system went down?
- Are you reliant on Mail, Email, Fax, Telephones (land and mobile)?
- Have you an established contact method for customers and suppliers to reach you in case phone systems go down?
- Do you have an arrangement with your critical suppliers where they will inform you if they cannot make a delivery?
- Do your suppliers have a Business Continuity Plan? Have they provided you with a copy?
- Do you have an inventory, if so, is it regularly checked?
- Have you considered what processes/equipment is critical to your business?
- Do you have the correct contact details for all your main customers?
- Do you have any key customers who you will need to be in constant contact with during a crisis?
- Have you thought about the types of risk that might occur due to the actions/operations of near-bye businesses?
- Do you have your insurance company’s details in order to contact them immediately at the time of an incident?
- Have you nominated a company spokesperson?
- Does your spokesperson have some training in media handling?
- Do your staff know who the spokesperson is?
These are only some of the questions that need to be asked, however, ff you answered ‘No’ to 2 or more of these questions, you need Business Continuity Planning.
Contact Us Today! for more information about how we can help you with Business Continuity Planning.